COVIF-19 Safety Protocols

COVID-19 SAFETY PROTOCOLS

The health and safety of our subscribers, ticket holders, staff, artists and community are our top priorities. We know many have questions about the upcoming season and what the experience of attending the theatre will be like. Please rest assured, all decisions regarding the necessary protocols and policies for the health and safety of our audiences will be guided by medical and public health advice and will comply with the guidelines set by Arizona State University. Below are protocols as of September 21, 2021. These will continue to evolve over the course of the season.  We will continue communicate details about health and safety protocols in the venue.

Please check back on this page for updates as these will change.

What changes can you expect due to COVID-19 at ASU Gammage?

  • All patrons must wear a mask while in the building, and are required to provide their own mask. If patrons cannot wear a mask, they cannot enter the building.
  • Staff will be required to wear masks.
  • All high touch points will be sanitized and cleaned frequently.
  • Additional hand-sanitizing stations have been added in the theater’s lobbies.
  • Bags will be limited to clear bags (max. 12"x 6” x 12”). Please leave purses, backpacks in your vehicle or at home.

Any ticket holder who does not comply with any COVID-19 related health protocol may be required to leave the theater, and their ticket will not be refunded.

What can you do to help provide a safe environment when visiting ASU Gammage?

  • Please stay home if you are feeling ill, if you are living with someone who is displaying symptoms of COVID-19, or who has the virus. If you are unable to make a performance please email us before the performance at boxoffice@asugammage.com, and we will work with you on your options.
  • All patrons must wear a mask while in the building, and are required to provide their own mask. If patrons cannot wear a mask, they cannot enter the building.
  • Patrons are encouraged to practice increased hygiene by utilizing the hand sanitizing stations placed throughout the venue.

Please be aware ASU Gammage will operate at 100% capacity and that you will be seated with patrons directly in front of, next to, and behind you.

If you have any questions about our reopening protocols please email us at reopening@asugammage.com.

FAQs

Will ASU Gammage be implementing social distancing?

ASU Gammage will operate at 100% capacity and that you will be seated with patrons directly in front of, next to, and behind you.

Will I be required to wear a mask? How will you be enforcing masks?

Yes. Masks are required.

We know masks/face coverings make a difference in the spread of the virus. This is where we stand at this date. Circumstances evolve. We are assessing our reopening plans and protocols daily.

Security and house staff will be reminding those who remove their mask that they will be asked to leave if they do not comply.

What if I don’t feel comfortable returning to the theater?

Please reach out to our Box Office and they will work with you on your options.

To reach our Box Office please send an email to: boxoffice@asugammage.com

Where can I find the ASU COVID-19 Guidelines?

ASU Gammage is following the guidelines set by ASU. You can find those guidelines here: https://eoss.asu.edu/health/announcements/coronavirus

Will concessions be available at ASU Gammage?

Concessions will be available. We encourage all to wear a mask unless you are actively eating or drinking.

What bags will be permitted into ASU Gammage?

  • Bags that are clear plastic, vinyl or PVC and do not exceed 12" x 6" x 12"

  • One-gallon clear plastic freezer bag (Ziploc bag or similar)

  • Small clutch bags (no larger than 4.5" x 6.5") with or without a handle or strap can be taken into the venue

How are HVAC/AC systems maintained?

ASU and ASU Gammage complies with the American Society of Heating, Refrigerating and Air-Conditioning Engineers’ recommendations for maintaining healthy buildings during the pandemic, including maximizing fresh air intake, minimizing cross-flow of air in occupied spaces and optimizing system filtration to the greatest extent possible. ASU Gammage averages six to eight air exchanges per hour in our building, which meets or exceeds ASHRAE recommendations. In its numerous campus heating, ventilating and air conditioning systems, ASU Gammage uses air filtration designed for optimum performance and efficacy. ASU Gammage also employs a cadre of filter changers and HVAC mechanics to ensure all HVAC systems are properly maintained, cleaned and operated at peak performance for air quality and temperature and humidity control.

What types of masks are acceptable at ASU Gammage?

Acceptable masks are cloth, surgical, or (K)N95. No gaiters, bandanas or masks with an exhalation valve will be allowed. 

Acceptable Type of Masks